Privacy Policy

Kovacs Group Limited Registered Company number 08255301, care about your privacy and are committed to processing your personal information in accordance with fair information practices and applicable data privacy laws.

Scope

This notice explains how Kovacs Group Limited handles the personal information of all data subjects such as employees, applicants, interims, former employees, dependents, beneficiaries, contractors, consultants and temporary agency workers in the course of its human resources activities. We may amend this notice from time to time, should it become necessary to do so.

Collection and Use of Personal Information

We will process your personal information to administer our employment or contractual relationship with you and to run our businesses. We may collect, use and transfer your personal information through automated and/or paper-based data processing systems. We have established routine processing functions (such as processing for regular payroll and benefits administration). We also process personal information on an occasional or ad hoc basis (such as when an employee is being considered for a particular new position or in the context of changes to marital status for example).

In the normal course of human resources activities, we can collect the following types of personal information:

  • Personal identification information, such as your name, home address, date of birth, gender, work-related photographs, and home phone number;
  • Government-issued identification numbers, such as national ID for payroll purposes;
  • Immigration, right-to-work and residence status;
  • Family and emergency contact details;
  • Job-related information, such as years of service, work location, employment ID, work record, vacation absences, and contract data;
  • Educational and training information, such as your educational awards, certificates and licenses, vocational records and in-house training attendance;
  • Recruitment and performance-related data, such as objectives, ratings, comments, feedback results, career history, work equipment, career and succession planning, skills and competencies and other work-related qualifications;
  • CCTV footage and other information obtained through electronic means such as swipecard records
  • Information related to your usage of Kovacs Group Limited ’s assets;
  • Information needed for compliance and risk management, such as disciplinary records, background check reports and security data; and
  • Payroll and payment or benefits-related information, such as salary and insurance information, dependents, government identifier or tax numbers, bank account details, and employment related benefits information.

We also use a survey platform, which, from time to time you may be invited to complete a survey. You are not contractually obliged to complete any survey you may receive from Kovacs Group Limited . We carry these out in our legitimate interests to monitor the performance of our service to understand and improve employee/worker satisfaction.

We process personal information for the following purposes:

  1. Workforce planning, recruitment and staffing;
  2. Workforce administration, payroll, compensation and benefit programs;
  3. Performance management, learning and development;
  4. Advancement and succession planning;
  5. Legal compliance, including compliance with government authority requests for information, liens, garnishments and tax compliance;
  6. Workplace management, such as travel and expense programs and internal health and safety programs,
  7. Internal reporting,
  8. Audit;
  9. To protect Kovacs Group Limited, its workforce, and the public against injury, theft, legal liability, fraud or abuse; and
  10. Other legal and customary business-related purposes.

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable law. Sensitive personal information will not be collected, processed or transferred, except where adequate privacy protection mechanisms are in place and after having first obtained your informed consent, if required by law.

Your personal information may be passed to the client and vice versa. Such data may include confirmation of your performance on a specific assignment, which the client may provide to us so that we can ensure you are performing at the standard requirements. Information will only be shared to ensure we can administer our employment or contractual relationship with you. We will not pass any personal data that is not necessary to fulfil our obligations to you and the client.

We may obtain information about you from searching for potential candidates from third party sources such as job sites.

If you ‘like’ our page on Facebook we will receive your personal information from the site.

Disclosures

We may disclose your personal information for our legitimate purposes or a 3rd parties’ legitimate interests, for the continuity of our business / service, in the following circumstances:

  • Other Kovacs Group entities, joint ventures, sub-contractors, vendors or suppliers who perform services on our behalf for the aforementioned purposes; or
  • A newly formed or acquiring organisation if Kovacs Group is involved in a merger, sale or a transfer of some or all of its business;

We may also disclose your details to any recipient:

  • If we are legally obliged to, such as by applicable court order or law;
  • With your consent, such as for employment verification or bank loans; or
  • When reasonably necessary such as in the event of a life-threatening emergency.

Choice

We respect your right to object to any uses or disclosures of your personal information that are not

  1. required by law,
  2. necessary for the fulfilment of a contractual obligation (e.g., employment contract), or
  3. required to meet the legitimate interests of Kovacs Group Limited as an employer (such as disclosures for internal auditing and reporting purposes or other processing covered by this notice). If you do object, we will work with you to find a reasonable accommodation.

Automatic Processing

At times we may use automated systems/processes and automated decision making (like profiling) to ensure that we give you a relevant experience with us. Automation allows us to make the recruitment process intuitive, simple and easy to use, because we believe in simplicity and providing you with the best experience.

International Transfers

Your personal information may be transferred outside of the country where you work, including to countries that do not provide the same level of protection for your personal information. Kovacs Group Limited is committed to protecting the privacy and confidentiality of personal information when it is transferred. Where such transfers occur, we will assure that adequate protection exists either through appropriate contractual arrangements or as required by law.

Accuracy

We take reasonable steps to ensure that personal information is accurate, complete, and current. Please note that you have shared responsibility with regard to the accuracy of your personal information. Please notify us through your local site contact of any changes to your personal information or that of your beneficiaries or dependents.

Access

You may reasonably access and update the personal information pertaining to you that is on file with Kovacs Group Limited. You can exercise this right by contacting [email protected]

  • Your ability to access and correct personal information is not limited by transfers of personal information – the ability shall exist regardless of where personal information is physically situated within Kovacs Group Limited.
  • Your right to access your personal information may have some restrictions. For example, access may be denied;
  1. in the case of recurrent access requests within a short time interval, or
  2. where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

Right to Erasure

You can ask us to delete any information we hold about you if the law and our data retention policies no longer require us to hold it.

Security

Kovacs Group Limited takes precautions to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. We have taken appropriate technical and organisational measures to protect the information systems on which your personal information is stored and we require our suppliers and service providers to protect your personal information by contractual means.

Retention

Your personal information will be retained as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law.

Kovacs Group Limited will only continue to contact you for a period of two years after you have left our employment or registered interest to work for Kovacs Group Limited.

If you do not want us to contact you anymore, please contact [email protected]

Handling Privacy Concerns

If you have any questions about this notice or if you believe that your personal information is not handled in accordance with the applicable law or this notice, you have several options:

Testimonials
Kovacs have been ultra reliable – supplying circa 50 warehouse staff a day, never missed a beat on the numbers. Fully uniformed every time, all the way through COVID.

– Sarah, YODEL Southampton

100% supply every time, always in uniform, always arrive well in advance of the shift. The great flexibility that Kovacs Group bring is the ability to always provide extra numbers at short notice. Others just can’t get near this service.

– UK’s Largest National Parcel Distributor - Hinckley

Kovacs group have systematically removed our transport costs and slashed our overtime bill – they clearly work hard to maintain a large pool of workers.

– UK’s Largest National Parcel Distributor - Hinckley

The team at Kovacs group are really responsive – always available & easy to deal with.

– Simon Yodel Belfast

Since adding Kovacs to the Panel, we haven’t looked back – Great team, who are able to manage exceptionally large volumes easily. Own transport service. Just good all round.

– Mark Fletcher OT Paragon Group Manchester

Kovacs Group Took on the most difficult shift to fill - our midnight starts in Crick. With their own double decker busses this wasn’t a problem – highly recommended.

– Darren (Crick GRI)

Reliable Service – Never Let Me Down. Supported Our Daventry Site With 65 temporary workers a day during covid.

– Peter Fletcher Wincanton Daventry

Kovacs Group has most certainly been the most proactive agency supplier in terms of providing exceptional service and standards within our west midland’s hubs.

– DPD UK

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