GLAA Contract of Engagement

Kovacs Group Limited (Employment Business)

Between:

Kovacs Group Limited (hereinafter referred to as the “company” or the “employment business”) whose registered office is at 12 Station Court, 127 Station Avenue, Coventry CV4 9HR.

and

Myself; identified as the Legal Person described in my application form & verified by the corresponding proofs of identity I have supplied & declared as valid  (hereinafter referred to as the “agency worker” or “you”).

NATURE OF ENGAGEMENT

The company will act as an employment business in respect of this agreement and will endeavour to find warehouse, picking & packing, or any other type of suitable Industrial environment assignments for you.

The employment business does not provide any other goods or services in respect of which you may be charged a fee.

Work assignments will be offered to you on an “ad hoc” basis as and when the employment business matches you with suitable clients. You are free to accept or decline such assignments.  You are not guaranteed continuous work and we are under no obligation to offer you further assignments. No contract shall exist between the employment business and yourself in periods between agreed work assignments.

Although you are free to engage in other work, if you already have or are considering any additional work, you should notify the employment business; solely for the purposes of any implications from working time legislation arising, may be discussed.

For the avoidance of doubt, you are engaged as temporary Agency Worker. This contract for services and any attachments or particular assignment schedules do not therefore constitute a contract of employment between you and the employment business.

Assignments may be offered to you on an hourly, daily, weekly, or other basis.  Attendance at work assignments will be in accordance with the assignment schedule for that particular assignment. When you have agreed to attend a work assignment and are unable to do so, you are required to notify Kovacs Group immediately by emailing [email protected] or by telephoning the 24hour line on 07913 179806 this number is monitored 24hours a day, you may leave a voice mail.

NOTIFICATION REQUIREMENTS TO END AN ASSIGNMENT

The employment business (or the client to whom you are assigned) may end an assignment at any time without prior notice or liability. You may terminate an assignment at any time by immediately informing the employment business.

PAYMENT

The employment business reasonably expects to achieve a minimum level of the either the statutory National Minimum Wage or the National Living Wage as applicable to you. However, your actual payment in respect of any assignment may be more than the above amount and you will be notified of the applicable rate when you are offered an assignment.

You will become entitled to equal treatment under the Agency Workers Regulations 2010 with regard to pay after you have accrued 12 weeks in a particular role with a client organisation. Where this is the case, you will be advised separately of the relevant rate at the appropriate time. Please note that equal treatment does not relate to all aspects of pay.

You will be paid in respect of work done regardless of whether or not the employment business receives payment from the client to whom you are assigned.

Payment will be made weekly in arrears by bank credit transfer following submission of a properly completed time sheet.  Statutory deductions such as income tax and NI contributions will be made from the payments.

Non-submission or incorrectly completed time sheet documentation may result in adjusted hours being paid. However any hours under paid or over paid as an adjustment for non submission or late submission of time sheets will be rectified in the next pay period.

ABSENCE

Any absence, for whatever reason, whilst on an agreed assignment must be reported at the earliest opportunity on the day in question to enable alternative arrangements to be made. Notification should be made by contacting [email protected] or by telephoning the 24hour line on 07913 179806 this number is monitored 24hours a day, you may leave a voice mail

We do not operate a contractual sickness/injury payment scheme for agency workers.

STATUTORY ANNUAL LEAVE

You are entitled to 5.6 weeks paid annual leave.  For part years of service, entitlement will be calculated on a pro rata basis.

You will become entitled to equal treatment in relation to annual leave entitlement under the Agency Workers Regulations 2010 after you have accrued 12 weeks in a particular role with a client organisation. Where this is the case, you will be advised separately of the relevant entitlement at the appropriate time.

 You should give at least 1 week’s written notice of your intention to take holidays and 1 week’s written notice is required for odd single days. Such notice should be given to [email protected]

The employment business will allocate agreed leave dates to take account of business needs and the arrangements made by other agency workers and our clients own employees to ensure operational efficiency. The employment business reserves the right to refuse leave requests if they conflict with the needs of the business and may, with due notice, require that you take your annual leave on specified dates.

Annual leave must be taken in the leave year in which it is accrued. You will not be allowed to “carry over” any annual leave into a subsequent leave year.

You will not be entitled to any payment for bank holidays or public holidays unless you are actually required to work them or they are taken as part of your statutory annual leave.

Payment in respect of statutory annual leave will be in accordance with the Working Time Regulations.  In the event of the termination of your contract any annual leave accrued but not taken will be paid in lieu.  However, in the event of you having taken more paid leave than you have accrued pro-rata, then the appropriate payments will be deducted from your final payment. This is an express written term of your contract for services.

INFORMATION ABOUT PREVIOUS ASSIGNMENTS

You shall inform us at the earliest possible opportunity prior to an assignment, or during each assignment, of any instances where you have worked in the past two years, in the same or similar role with the client or any member of the client’s group with whom we have placed you for assignment, via a third party. You shall provide us with details of such work and the periods during which it was carried out. You will comply with any reasonable requests we make for the provision of such information.

HEALTH & SAFETY AT WORK

Under Health and Safety legislation each individual has a legal responsibility for their own welfare and for the health and safety of others.  You must take all reasonable steps to safeguard your own safety and the safety of any other person who may be present and comply with the health and safety policies of any client to whom you are assigned.

STANDARDS

You are under no obligation to accept an offer of an assignment, but if you do so, you agree, during every assignment and afterwards as appropriate, to observe the following conditions:

  • On attending a client’s establishment, you will observe any specific instructions given regarding standards of dress. Where no specific instructions have been given, you should present a professional image and wear clothes appropriate to the responsibilities of your assignment.
  • You will attend an Assignment 30 minutes prior to the specified start time
  • You will familiarise yourself with and observe any rules and regulations of the client’s establishment, particularly with regard to use of any computer equipment, Personal Protection Equipment, client telephones and personal mobile phones.
  • You will not engage in any conduct detrimental to the interests of the client or the employment business.
  • You will co-operate with the client’s staff and accept the direction, instruction and supervision of any responsible person in the client’s establishment.
  • You will not at any time divulge to any person, nor use for your own or any other person’s benefit, any confidential information relating to the client’s or the employment business’ transactions, finances, customers, employees or business affairs.

EQUALITY, INCLUSION AND DIVERSITY POLICY

The employment business is committed to the principle of equality regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.  Policies will be applied that are fair, equitable and consistent with skills and abilities.  You have a duty to support the employment business in implementing these policies to ensure equality of opportunity.

COMPLAINING ABOUT DISCRIMINATION OR HARASSMENT

If you believe you are the victim of minor discrimination or harassment you should first make it clear to the discriminator/harasser that their behaviour is unwelcome and politely ask them to stop.  If you feel unable to do this, or if this approach fails, or if the discrimination/harassment is more serious, you should discuss the matter with a senior employee of the employment business, who will endeavour to resolve the situation on your behalf.

PENSION SCHEME

We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme). The scheme enables you to save for your retirement using your own money, together with tax relief and contributions from the company. Further details are available separately.

I have read and understand the conditions relating to this work engagement and agree to my personal details being retained by the employment business for the purpose of matching me with suitable clients and contacting me with offers of ad hoc work assignments.  I understand that this engagement, and any future work assignments will not indicate an employment relationship between the employment business and myself.

Equality, Inclusion and Diversity Policy

  1. STATEMENT OF POLICY
    1. The terms equality, inclusion and diversity are at the heart of this policy. ‘Equality’ means ensuring everyone has the same opportunities to fulfil their potential free from discrimination. ‘Inclusion’ means ensuring everyone feels comfortable to be themselves at work and feels the worth of their contribution. ‘Diversity’ means the celebration of individual differences amongst the workforce. We will actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect. We want to encourage everyone in our business to reach their potential.
    2. We recognise that discrimination is unacceptable and although equality of opportunity has been a long standing feature of our employment practices and procedure, we have made the decision to adopt a formal policy. Breaches of the policy will lead to disciplinary proceedings and, if appropriate, disciplinary action up to and including dismissal.
    3. The aim of the policy is to ensure that agency workers are not discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
    4. The employment business will ensure that the policy will be made available for all agency workers and made known to all applicants for work.
    5. The policy will be communicated to all clients reminding them of their responsibilities towards equality of opportunity.
    6. Whilst the employment business has no direct control over your place of work, we will endeavour to ensure that a neutral working environment is maintained, in which no agency worker feels under threat or intimidated. 
  2. RECRUITMENT AND SELECTION
    1. The employment business will endeavour, through appropriate training, to ensure that employees making recruitment and assignment decisions will not discriminate, whether consciously or unconsciously, in making these decisions.
    2. A consistent and non-discriminatory approach will be taken to any advertising of vacancies.
    3. Recruitment will not be confined to areas or media sources that provide only, or mainly, applicants of a particular group.
    4. All applicants who apply for work will receive fair treatment and will be considered solely on their ability to do the work.
    5. All employees involved in the recruitment, selection and assignment process will periodically review their selection criteria to ensure that they are related work requirements and do not unlawfully discriminate.
    6. Interview questions will be related to the requirements of the work and will not be of a discriminatory nature.
    7. The employment business will not disqualify any agency worker because he/she is unable to complete an application form unassisted unless personal completion of the form is a valid test of the standard of English required for the safe and effective performance of the type of work assignments being sought.
    8. Selection decisions will not be influenced by any perceived prejudices of other staff.
Testimonials
Kovacs have been ultra reliable – supplying circa 50 warehouse staff a day, never missed a beat on the numbers. Fully uniformed every time, all the way through COVID.

– Sarah, YODEL Southampton

100% supply every time, always in uniform, always arrive well in advance of the shift. The great flexibility that Kovacs Group bring is the ability to always provide extra numbers at short notice. Others just can’t get near this service.

– UK’s Largest National Parcel Distributor - Hinckley

Kovacs group have systematically removed our transport costs and slashed our overtime bill – they clearly work hard to maintain a large pool of workers.

– UK’s Largest National Parcel Distributor - Hinckley

The team at Kovacs group are really responsive – always available & easy to deal with.

– Simon Yodel Belfast

Since adding Kovacs to the Panel, we haven’t looked back – Great team, who are able to manage exceptionally large volumes easily. Own transport service. Just good all round.

– Mark Fletcher OT Paragon Group Manchester

Kovacs Group Took on the most difficult shift to fill - our midnight starts in Crick. With their own double decker busses this wasn’t a problem – highly recommended.

– Darren (Crick GRI)

Reliable Service – Never Let Me Down. Supported Our Daventry Site With 65 temporary workers a day during covid.

– Peter Fletcher Wincanton Daventry

Kovacs Group has most certainly been the most proactive agency supplier in terms of providing exceptional service and standards within our west midland’s hubs.

– DPD UK

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